Novgorod

several days have gone by and have not heard from your company about how we can resolve this issue. please see details below. ---------- Forwarded message ---------- From: Rudy Cruse Date: Sat, Mar 8, 2014 at 8:13 AM Subject: Fwd: EyeBuyDirect General Inquiry - Great product - Thank you! To: eyecare@eyebuydirect.com please see email below. i bought these sunglasses #4264499 from you on 12/18/2013. mid February the silver accent piece popped out and was lost. it was not glues in securely . i want another one of these silver plastic pieces i will glue it in. ---------- Forwarded message ---------- From: Rudy Cruse Date: Mon, Mar 3, 2014 at 7:34 PM Subject: Re: EyeBuyDirect General Inquiry - Great product - Thank you! To: eyecare@eyebuydirect.com the Novgorod Tortoise Medium Sunglasses that i want to get the silver inset for was a pair of glasses that i bought some months ago. i believe i bought them 12/18/2013 #4264499. what do i have to do to get this part? On Mon, Mar 3, 2014 at 7:22 PM, wrote: Hello Clarence Welcome to EyeBuyDirect and thank you for placing your order with us! May I know the order number that you are referring to? Upon checking you have pending orders and will soon be shipped out. Please refer to this link for shipping and returns: http://www.eyebuydirect.com/shipping-and-returns.html Please feel free to contact us again should you have any further query or concern. Our business hours are 9:00 a.m. - 10:00 p.m., Monday through Friday, EST. With kind regards, Patrick EyeBuyDirect Customer Care EyeBuyDirect.com Toll free: 1-855-EYEBUY1 1-855-393-2891 Fax Number: 1-905-481-2251 Email Address: eyecare@eyebuydirect.com ---- Original Message ---- From: clarence r cruse To: eyecare@eyebuydirect.com Sent: Sun, Mar 2, 2014, 9:30 AM Subject: EyeBuyDirect General Inquiry - Great product - Thank you! i bought the Novgorod Tortoise Medium Sunglasses and love them for their looks. the chrome inset on the right side arm to the ear fell out. i like the glasses so much i would like to keep wearing them. can i get a the inset piece and i will attach? Phone : 8594892288 Availability:Afternoon 2 Attachments Image photo SG (19).JPG Image photoSG (22).JPG

Prescription sunglasses in no time.

They were slightly loose fitting, but don't fall off.